TERMS AND CONDITIONS



Online Shopping Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

BUTIK PESONA RASAFAH may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Ringgit Malaysia (RM) and all charges will be processed in Ringgit Malaysia .

All prices listed on this website are subject to confirmation. 
BUTIK PESONA RASAFAH
 will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. 


BUTIK PESONA RASAFAH
 reserves the right to limit the quantities of certain items which you, your family or any group can purchase. 
BUTIK PESONA RASAFAH w
ill not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery 
BUTIK PESONA RASAFAH wil
l notify its customers within 5 business days.
Goods will be shipped via courier. Once Payment has been received and processed, goods will be shipped, please allow 7-10 business days

Export Restrictions

BUTIK PESONA RASAFAH
 will deliver to addresses within 
Malaysia only. Goods will not be shipped internationally.

Payment Policy

You are allowed to reserve the goods not more than 3 days OR your status for booking the goods will be deleted and will open to other customers.

All COD delivery require a 50% deposit prior delivery. In the circumstances of a ‘no-show’ from the buyer on the appointed delivery date, we shall refund only 80% of the deposit to the buyer’s account.

Once place order according to the form and give the deposit, no backout is allowed

Privacy

BUTIK PESONA RASAFAH
 is committed to the security of all information associated with our customers.
 We have constructed policies to govern this as listed below and we encourage you to read our privacy policy from time to time as we continue to update it as a result of website development activities.

Our customer database will not be sold or marketed for any reason whatsoever to third parties. We only share your information within the company to employee or outside companies which would need the information to provide products or services to you. We take all precaution to protect your information both online and off-line.

Refunds

BUTIK PESONA RASAFAH
 will not process Refunds for incorrect purchase or change of mind.

Fraud Prevention
In order to protect you and 
BUTIK PESONA RASAFAH
 from fraudulent transactions, 
BUTIK PESONA RASAFAH
 also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses.

Shipping Policy
  • We only ship within Malaysia
  • Delivery is via third party courier
  • It is our company policy that we do not ship to Post Office box.
  • All deliveries are sent with registered couriers and must be signed for at time of delivery.
  • Shipping address cannot be changed once order(s) has been shipped.
  • As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery.
  • If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
  • If you are not home at the time of delivery additional delivery charges may apply.
  • Order cannot be cancelled once order has been shipped.
  • Shipping time may vary depending on your location, please allow 2 – 7 days for delivery.
  • Shipping charges are determined by packing size, weight and delivery location.